Knowledgebase

Home > Item #9

Can I get CactuShop to ship customers their software purchase by email?

Item: #9
Date: 26 Jul 2001
Applies to
v3
v4
v5

Question

I want my customers to be able to download software/other content automatically once their transaction is complete, alternatively I would like my shop to email them the software. Can CactuShop do this?

Answer

Since version 4.7 CactuShop has supported this feature. It doesn't email the relevant files, but instead they will be added as available downloads to the customer's account. The customer just logs into their account once purchase is completed and they can download ALL items they have purchased, including items previously bought. See the manual for fuller details.

With versions prior to v4.7 you will need to do some simple coding.

If you are using Worldpay you would need to put the email send function call in the WORLDPAY_Callback.asp in the section of code which is called if the transaction is successful. Alternatively, you could just code the HTML link to the file here for the user to download.

If not using WorldPay then the MailOrder.asp page would need to be modified to send the attachment. Once again, ensure that the attachment is only sent where the transaction is successful. Because of the risk of fraud, we would only recommend sending such items where the card was authorized and billed in real time (ie WorldPay or other online gateway).

Can't find the answer you need? Click here to open a support ticket.

« Back