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Every time I try to run CactuShop, the 'downloads' window pops up and asks me if I want to download the file

Item: #157
Date: 17 Mar 2002
Applies to
v4
v5

Question

I have installed CactuShop on my computer, I have Windows 2000 and IE 6.0. I've already set up all the security permissions, but every time I try to open the cactushop/default.asp, I get a file download window pop up.

Answer

This is a problem with ASP. If ASP is not enabled on the server, or the folders do not have 'scripts' permissions set, the server considers that files can only be 'read'.

With HTML files this is fine. They will be served back to the browser. But ASP pages need to run - if permissions only allow them to be read, they will be treated as file downloads.

To rectify the problem, first ensure that ASP support is present on your IIS server. Secondly, check the CactuShop web in IIS and ensure that 'scripts' permissions are enabled for all folders where ASPs are present. This should rectify the problem.

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