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Pop up blockers prevent users going to PayPal

Item: #875
Date: 21 May 2004
Applies to
v5

Question

When someone clicks the "Make the Order" button (using PayPal as the payment system), a new window pops up (the PayPal site), and the CactuShop page redirects to the home page. Unfortunately, with pop-up blockers installed on a users browser, the PayPal window does not appear. Is there an easy way to bypass the pop-up feature, and allow the PayPay window to appear?

Answer

Yes. This behaviour was originally coded because PayPal didn't allow the user to be forwarded back to the CactuShop after a transaction was finished, hence we wanted to keep the CactuShop window open and spring a new one for PayPal. But the proliferation of pop up blockers, many of which block more than just javascript-launched ones means this can cause problems.

To fix the issue, just open up PAYPAL_mailorder.asp and do a search in your text editor for this (or go to line 259):

target="_blank"

Remove this and save the file.

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