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Purchasing CactuShop - 'Verified by Visa'
Question
I tried to order CactuShop through your web site, but when I went to pay via 2checkout, a form popped up prompting me to sign up to 'Verified by Visa'. Why is this? Have you received my order?
Answer
Our payments are handled by 2checkout. If you have a Visa debit or credit card, then an extra security measure is being introduced called "Verified by Visa". This requires you to sign up, and add information to your card account which will be used to help prevent fraudulent use of your card in the future.
Typically you will be directed to a form at your own bank. Please check the URL carefully in your browser and contact the bank that issues your cards if you are unsure about this process or have any other questions.
Barclays has more information here:
Barclays "Verified by Visa"
Please note that we have no control over this process as the payments are handled by 2checkout and your bank.
If you are unsure whether your order was completed or not, please check whether you received an order confirmation from the CactuShop web site by email and/or a payment confirmation from 2checkout. If you received neither, and got no on screen confirmation message explicitly stating that the payment was completed, then your order was not successfully placed.