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Saving as text gives "File not found" error in decryption software.

Item: #114
Date: 18 Jan 2002
Applies to
CEM

Question

I have set up the encryption and it works great up to the point where I click the button to save the opened attachment as text, when I get a message that says "file not found." How can I get this feature to work?

Answer

The decryption software is designed to default saved orders to a folder called "orders" which is found within the same folder as the decryption exe. If this folder is not present the "file not found" error will occur on opening the "save as text" dialog. To remedy, create a folder called "orders" within the same folder as the exe is located in.

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