Knowledgebase

Home > Item #138

When I add items to the basket, I get the 'please wait' message but then it just sits there without redirecting back to where I was

Item: #138
Date: 26 Feb 2002
Applies to
v4
v5

Question

I've installed CactuShop and modified the skin but now when I add items to basket, it displays the 'please wait' screen, but does not automatically return to where I was.

I've definitely set the 'showbasket' config setting to a number (2) and everything else seems OK.

Answer

This is related to how CactuShop returns to the page you were on when you added items to the basket. It takes the <head> tag in the skin and replaces this with a <head> tag plus a meta-refresh command.

However, CactuShop is case sensitive, so the 'head' part of the tag must be lower case. If it is upper case, the replace command finds nothing to replace and the meta-refresh is not added.

To correct this problem, ensure your skin has a <head> tag and that it is in lower case font.

Can't find the answer you need? Click here to open a support ticket.

« Back